Just before the conversation begins, GetARobot pulls together the customer’s history from your existing CRM/FSM — past jobs, technician notes, previous calls, estimates, and open tasks — and delivers it to the voice agent as structured context.
The agent uses the relevant details throughout the call to ask informed questions, refer to previous service, and respond according to your business rules. Returning customers can pick up where they left off, without explaining everything again.

GetARobot considers technician skills, availability, and route efficiency together when booking a job. Each request is matched to a technician with the right trade, specialization, and experience level — following your business’s scheduling rules.
Appointments are arranged to reduce unnecessary travel and idle time between jobs, while matching the complexity of the work to the technician’s capabilities.
Less time on the road. Better use of your team’s skills. More room for paid work within the same working day.

Whether a customer reaches you by phone, website chat, or a connected lead platform such as Yelp or LSA, GetARobot uses the same scheduling engine to book the job.
The same technician availability, skill requirements, routing logic, and business rules guide each booking — regardless of where the request comes from.
Different ways to reach you. One coordinated schedule.

Q keeps all incoming leads in one organized queue and shows which service adviser has taken responsibility for each one. You can see who is handling each lead and which leads are still waiting to be picked up.

Smart Workflow shows each job’s progress in a clear visual table built around your existing workflow — from booking to final payment. Each stage is monitored against a defined time limit, in hours or days. Red flags highlight required steps that haven’t been completed on time, so you can see exactly where work has stalled.
Together, Q and Smart Workflow help your team catch overlooked leads and delayed jobs before they become lost revenue. We show what needs attention. You stay in control.